Week 3: The Power of Active Listening, Empathy, and Brief Counseling

Instructor: TBD

Monday, Oct 14, 2022, 6:00 pm ET / 3:00 pm PT

This in an interactive class that will introduce listening, empathy and brief counseling theory and skills that will help the caregiver respond to those who are in discomfort, crisis, spiritual distress, or trauma. The learner will also identify five styles of communication that will develop one’s ability to listen with an open heart and respond appropriately.


  • Assignment #1: Please read the following article before class .
  • Assignment #2: Read the entire book by John Savage. (See the Required Resources found in the Materials section–click tab above.)
  • Assignment #3: Find someone and engage them in conversation–where they talk and you listen. Write and submit a 2-page paper, reflecting on the style(s) of listening you used. Upload via the portal provided below.

Required Resources